To: Sarah.Brown@ipcc.gsi.gov.uk Sarah Brown
Date: Thu, 3 Jan 2008 17:43:07 +0000
Subject: Re: IPCC Case Reference 2007/017332
Hi,
yes, you sent me an e-mail on 11/12, where you told me to address my
concerns with having lost confidence with the Police Department with the
Police Department.
And makes no sense to me really.
And I sent this e-mail again on 11/12, which I didn't recieve an answer to
before yesterday:
' Hi,
thank you very much your answer!
But the Standards Unit don't even know their own e-mail address.
And when I go there to discuss the complaint against the Police, then I'm
being harassed.
I'm not sure if it's right that I should go back to the meetings with the
Police then.
I think that would like saying that I liked to be harassed, and thats not
what I mean at all.
Do you understand what I mean now?
Thank you very much again for your answer!'.
And today I got a letter from your collegue at IPCC; Lynne Overend, telling
me that the Merseyside
Police have applied to the IPCC for a dipspensation, to not investegate a
complaint, since I haven't
answered the letter send to me on 23 November 2007 (which I didn't recieve)
or the final letter
sent on 03. December 2007 (Which I did recieve).
I sent an e-mail to the IPCC on 5/12, where I asked what I should do
regarding the letter from the
Police from 03. December, since I had lost a bit of confidence with the
police, like I wrote in the
e-mail from 10/11.
In the email from 5/12, to Joanne Fitzgerald, IPCC, I wrote:
'I'm wondering a bit on how I should go forward with these letters, since,
like I wrote to you on
10/11, I have lost a bit of confidence in the Merseyside Police, due to the
problems mentioned
in my e-mail from 10/11, with the problems conected with the way my
complaint from 3/5, and the
appeal from 26/8, have been dealt with by them, and more.'.
I still don't think it's right that I should deal with the Police
Department, when I've lost confidence
in the Police Department.
And now, the time-limit for answering the Police Department on the mention
letter has passed.
And I think this problem, on how to deal with the letter, should have been
made clear by the IPCC,
by now.
So I'm going to complain about this, to the e-mail address you mentioned.
Also, I'm beginning to wonder if these complaints aren't linked, so that
they should be investigated
collected?
So I'm going to bring this up as well.
Also, I'm going to send a copy of this e-mail to Lynne Overend, since she
sent me a letter, on 31/12,
which I recieved today, where she explained that the Police Department wants
to not investigate the
complaint, since their letter (which I have asked the IPCC for advice on how
to deal with on 5/12),
haven't been answered.
So I hope that this is alright.
I think it's fine to get this made clear, since I did bring up several
issues in the e-mail I sent the IPCC
on 5/12, and then I think all of these issues should be addressed.
Even if Fitzgerald have joined another department, I think that all of the
issues mentioned in the letter
should have been addressed by the IPCC.
So there must have been something that has gone wrong here.
So I'll bring this up with the person you mentioned, that deals with the
complaints, and also with
Lynne Overend, who sent the letter from 31/12, which I recieved today.
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
On 1/3/08, Sarah Brown
>
> Dear Mr Ribsskog,
>
> Thank you for your email.
>
> I wish to inform you that, I did not have dealings with your previous
> complaints and therefore I do not have knowledge of their content .
>
> In the emails which you have sent me you expressed that you had lost
> confidence in the police. I informed you in my email dated 11 December that
> you should address these concerns to the Professional Standards Department
> directly. I also informed you how the IPCC was able to assist you with
> regards to your complaint and that we required your consent to proceed. You
> may wish to familiarise yourself with this email.
>
> I believe I answered your queries in your email. If you disagree and would
> like to make a complaint that the IPCC failed to answer your email please
> contact out Complaints Manager Mr Douglas Cleaver. Please entitle emails to
> Mr Cleaver at the following address: *enquiries@ipcc.gsi.gov.uk*
>
> Yours sincerely,
>
> *Sarah Brown*
> *Casework Manager*
> *Independent Police Complaints Commission (IPCC)*
> *90 High Holborn, London WC1V 6BH *
> *Phone: 0207 166 3934*
> *sarah.brown@ipcc.gsi.gov.uk*
>
>
> ------------------------------
> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> *Sent:* 02 January 2008 17:42
> *To:* Sarah Brown
> *Subject:* TRIM: Re: IPCC Case Reference 2007/017332
>
>
> Hi,
>
> thank you very much for your answer!
>
> But shouldn't the ipcc have answered me regarding the letter from the
> Merseyside Police Complaints Investigation Bureau, that I sent the ipcc on
> 5/12?
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On 1/2/08, Sarah Brown
> >
> > Dear Mr Ribsskog.
> >
> > Thank you for your email.
> >
> > I would like to inform you of the following. I am the case work manager
> > for a complaint you have made against a female member of police staff at
> > Walton Lane Police Station in November 2007. It is not too late for the
> > police to consider this complaint, if you would like the police to consider
> > this complaint please provide your consent to forward the details of your
> > complaint to the Professional Standards Department. Unless you provide
> > consent I am unable to assist you further with this matter. I am aware you
> > are thinking about this.
> >
> > With regards to any questions you have about the police complaints
> > procedure please feel free to contact me on my telephone number or email
> > address as previously provided. If you have any urgent quires please
> > contact the telephone number for the department where an available member of
> > staff will be able to speak to you, this number is 0845 3 002 002.
> > If you prefer to use email and have an urgent query please contact *
> > enquiries@ipcc.gsi.gov.uk*
> > available member of staff will contact you.
> >
> > Please note that the IPCC will not be able to make decisions on your
> > behalf, pass comment about your complaint or make comment about contact you
> > have had with the police, this is so that the IPCC can remain independent
> > and impartial, as we may have to make decisions about your complaint at a
> > later stage.
> >
> > As I have stated in my previous correspondence any concerns or queries
> > you have about the investigation into your complaint should be directed and
> > discussed with the Professional Standards Department of the Merseyside
> > Police as it is their responsibility to investigate your complaint.
> >
> > Any further emails you send me I will copy to your file, however I will
> > not respond unless you are making a new complaint against police, have a
> > question about the complaints procedure or you wish to continue with the
> > your complaint (case reference 2007/017332) and you are providing me with
> > your consent. This is due to high work volume.
> >
> > Yours sincerely,
> >
> >
> > *Sarah Brown*
> > *Casework Manager*
> > *Independent Police Complaints Commission (IPCC)*
> > *90 High Holborn, London WC1V 6BH*
> > *Phone: 0207 166 3934*
> > *sarah.brown@ipcc.gsi.gov.uk*
> >
> >
> > ------------------------------
> > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > *Sent: *02 January 2008 16:50
> > *To:* Sarah Brown
> > *Subject:* Re: IPCC Case Reference 2007/017332
> >
> >
> > Hi,
> >
> > like I wrote, I'm going to need a bit of time to think this through.
> >
> > There is also the issue with the psd wanting an answer before Christmas
> > regarding the letter I asked the ipcc about
> > in the e-mail from 5/12:
> >
> > ' found that I had to contact you again, since I haven't heard anything
> > from Mr. Gibbs, and in the meantime, I've recieved one letter from the
> > Merseyside Police Complaints Investigation Bureau,
> > from 03/12 (it also says that they sent a letter on 23/11, but I can't
> > see that I have recieved
> > that letter).'.
> >
> > That I sent Joanne Fitzgerald at the ipcc.
> >
> > It's the letter from the Merseyside Police Complaints Investigation
> > Bureau, that I'm also wondering about now,
> > since they needed an answer before Christmas.
> >
> > And I haven't heard anything back from the ipcc regarding this, even I
> > sent the e-mail on 5/12.
> >
> > So now this is to late already, to send a letter or do anything, since
> > the police needed a reply before Christmas,
> > and the ipcc have yet to get back to me regarding this.
> >
> > So I was wondering what has been going on regarding this.
> >
> > Thank you very much in advance for your reply!
> >
> > Yours sincerely,
> >
> > Erik Ribsskog
> >
> >
> > On 1/2/08, Sarah Brown
> > >
> > > Dear Mr Ribsskog,
> > >
> > > Thank you for your email. I am unable to comment about the different
> > > email addresses you have been given by the police as my role is to provide
> > > information about the complaints process.
> > >
> > > Please re read the information I have provided you regarding the
> > > complaints process and decide whether you wish to continue with this
> > > process. If you do decide to continue please contact me with your consent
> > > to forward the details of your complaint to the Professional Standards
> > > Department. Please note that without your consent I am unable to assist you
> > > further regarding this matter.
> > >
> > > Yours sincerely,
> > >
> > >
> > > *Sarah Brown*
> > > *Casework Manager*
> > > *Independent Police Complaints Commission (IPCC)*
> > > *90 High Holborn, London WC1V 6BH *
> > > *Phone: 0207 166 3934*
> > > *sarah.brown@ipcc.gsi.gov.uk *
> > >
> > >
> > > ------------------------------
> > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com ]
> > > *Sent:* 02 January 2008 16:22
> > > *To:* Sarah Brown
> > > *Subject:* Re: IPCC Case Reference 2007/017332
> > >
> > >
> > > Hi,
> > >
> > > but now it is to late, because the psd department was expecting an
> > > answer before Christmas, and I didn't
> > > get this email before today.
> > >
> > > Even if I sent the e-mail about this, right away, after the meeting in
> > > November.
> > >
> > > I would have to think a bit on how I should go forward with this,
> > > since I haven't really got any confidence in
> > > the department after the last harassment-episode, and the problems
> > > with the department having two e-mail
> > > addresses.
> > >
> > > I work as a company researcher now, and if a company has got two
> > > different general enquiery email addresses,
> > > then it means that something is wrong, and I wouldn't be adding the
> > > company for the business-directory, since I
> > > would think it was not a proper/thrustworthy company.
> > >
> > > Then I wouldn't have recomended the company to the customers of the
> > > directory, if the company had two different
> > > official general enquiery email addresses, there should really just be
> > > one.
> > >
> > > It's like the IPCC should have this e-mail address:
> > >
> > > *enquiries@ipcc.gsi.gov.uk*
> > >
> > > and this e-mail address:
> > >
> > > enquiries.@ipcc.gsi.gov.uk
> > >
> > > And claiming that both of them were the real, official e-mail address.
> > >
> > > Then I wouldn't have trusted the ipcc, or recomended them to eg. other
> > > people/companies etc.
> > >
> > > So I need a bit of time to think this through.
> > >
> > > I'm not so used with dealing with things like this.
> > >
> > > Hope that this is alright, and thanks in advance for the reply!
> > >
> > > Yours sincerely,
> > >
> > > Erik Ribsskog
> > >
> > >
> > >
> > >
> > > On 1/2/08, Sarah Brown
> > > >
> > > > Dear Mr Ribbsskog,
> > > >
> > > > Thank you for contacting the Independent Police Complaints
> > > > Commission (IPCC).
> > > >
> > > > As stated in my previous email to you, with regards to your lose of
> > > > confidence in the police investigation into your complaint. Unfortunately
> > > > whilst the police are conducting an investigation into your complaint the
> > > > IPCC is unable to intervene and is not able to dictate which department
> > > > carries out this investigation. You will need to speak to the Professional
> > > > Standards Department (PSD) of Merseyside Police to discuss further.
> > > >
> > > > It is the responsibility of the PSD to resolve your complaint and
> > > > this may involve them contacting you to establish further facts and
> > > > understand what you would like to happened as a result of making a
> > > > complaint. If you do not wish to meet face to face with an officer then you
> > > > may wish to consider writing to the department instead. I would suggest that
> > > > you make contact with the PSD to advise them of your preferred method of
> > > > contact.
> > > >
> > > > It is your decision if you wish to continue with the complaints
> > > > process.
> > > >
> > > > If you would like to proceed with the next stage of your complaint
> > > > please provide your consent on the form I sent to your postal address on the
> > > > 30 November 2007 or you can send an email . Your consent will allow
> > > > me to forward your complaint details to the Professional Standards
> > > > Department of the Merseyside Police for their consideration.
> > > >
> > > > Yours sincerely,
> > > >
> > > > *Sarah Brown*
> > > > *Casework Manager*
> > > > *Independent Police Complaints Commission (IPCC)*
> > > > *90 High Holborn, London WC1V 6BH *
> > > > *Phone: 0207 166 3934*
> > > > *sarah.brown@ipcc.gsi.gov.uk *
> > > >
> > > > ------------------------------
> > > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > > > *Sent: *23 December 2007 20:09
> > > > *To:* Sarah Brown
> > > > *Subject:* Fwd: IPCC Case Reference 2007/017332
> > > >
> > > >
> > > > Hi,
> > > >
> > > > I can't see that I have recieved a reply to this e-mail yet, that's
> > > > why I'm trying to send it again.
> > > >
> > > > Hope that this is alright!
> > > >
> > > > Yours sincerely,
> > > >
> > > > Erik Ribsskog
> > > >
> > > > ---------- Forwarded message ----------
> > > > From: Erik Ribsskog <>
> > > > Date: Dec 11, 2007 3:47 PM
> > > > Subject: Re: IPCC Case Reference 2007/017332
> > > > To: Sarah Brown <>
> > > >
> > > >
> > > > Hi,
> > > >
> > > > thank you very much your answer!
> > > >
> > > > But the Standards Unit don't even know their own e-mail address.
> > > >
> > > > And when I go there to discuss the complaint against the Police,
> > > > then I'm being harassed.
> > > >
> > > > I'm not sure if it's right that I should go back to the meetings
> > > > with the Police then.
> > > >
> > > > I think that would like saying that I liked to be harassed, and
> > > > thats not what I mean at all.
> > > >
> > > > Do you understand what I mean now?
> > > >
> > > > Thank you very much again for your answer!
> > > >
> > > > Yours sincerely,
> > > >
> > > > Erik Ribsskog
> > > >
> > > >
> > > > On 12/11/07, Sarah Brown
> > > > >
> > > > > Dear Mr Ribsskog,
> > > > >
> > > > > Thank you for your emailed dated 07 December 2007.
> > > > >
> > > > > Your new complaint will need to be raised separately from your
> > > > > current appeal. This is so that if the police are unable to resolve the
> > > > > matter to your satisfaction you then have the right of appeal to
> > > > > the IPCC.
> > > > >
> > > > > With regards to your lose of confidence in the police
> > > > > investigation into your complaint. Unfortunately whilst the police are
> > > > > conducting an investigation into your complaint the IPCC is unable to
> > > > > intervene and is not able to dictate which department carries out this
> > > > > investigation. You will need to speak to the Professional Standards
> > > > > Department (PSD) of Merseyside Police to discuss further.
> > > > >
> > > > > If you would like to proceed with the next stage of your complaint
> > > > > please provide your consent on the form I sent to your postal address on the
> > > > > 30 November 2007. Your consent will allow me to forward your complaint
> > > > > details to the Professional Standards Department of the Merseyside Police
> > > > > for their consideration.
> > > > >
> > > > > Yours sincerely,
> > > > >
> > > > > *Sarah Brown*
> > > > > *Casework Manager*
> > > > > *Independent Police Complaints Commission (IPCC)*
> > > > > *90 High Holborn, London WC1V 6BH *
> > > > > *Phone: 0207 166 3934*
> > > > > *sarah.brown@ipcc.gsi.gov.uk *
> > > > >
> > > > > ------------------------------
> > > > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > > > > *Sent: *07 December 2007 16:14
> > > > > *To:* Sarah Brown
> > > > > *Subject:* TRIM: Re: IPCC Case Reference 2007/017332
> > > > >
> > > > >
> > > > > Hi,
> > > > >
> > > > > thank you very much for your answer!
> > > > >
> > > > > I'm not sure if you think that this case should be dealt with
> > > > > together with the other compalaint and appeal-case (see the last e-mail I
> > > > > sent your collegue).
> > > > >
> > > > > And I was also enquiering, in connection with the e-mail I sent
> > > > > some weeks ago, were I explained that I seem to have lost a bit
> > > > > of confidence with the police department conducting the
> > > > > investigation, so I was wondering if you think that it would maybe be
> > > > > possible for another department to handle the complaint and
> > > > > appeal, like I've enquiered about earler.
> > > > >
> > > > > And I havn't recieved an answer to this enquiery.
> > > > >
> > > > > And I was wondering if I maybe should have had receved such an
> > > > > answer, because, now I'm not sure how to reply to the
> > > > > Merseyside Police, regarding the letter that I sent a scanned copy
> > > > > of, with the e-mail to your collegue.
> > > > >
> > > > > So I was wondering who I should contact, if I was wondering how to
> > > > > go forward with this.
> > > > >
> > > > > Hope that this is alright, and thanks in advance for the help!
> > > > >
> > > > > Yours sincerely,
> > > > >
> > > > > Erik Ribsskog
> > > > >
> > > > >
> > > > > On 12/7/07, Sarah Brown
> > > > > >
> > > > > > Dear Mr Ribsskog,
> > > > > >
> > > > > > Thank you for contacting the Independent Police Complaints
> > > > > > Commission (IPCC). Miss Joanne Fitzgerald has asked me to reply to your
> > > > > > email regarding your new complaint. If I could inform you that Miss
> > > > > > Fitzgerald no longer works within the casework department of the Commission
> > > > > > and so will no longer have involvement in the handling of your complaints.
> > > > > >
> > > > > > I am the Casework Manager for your new complaint surrounding
> > > > > > issues you raised about a female front desk staff member at the Walton Lane
> > > > > > Police Station. If you would like to continue with the next stage of the
> > > > > > complaints process please provide your consent on the form that I sent you
> > > > > > on the 30 November 2007. Once your consent has been received I will forward
> > > > > > your complaint details to the Professional Standards Department of the
> > > > > > Merseyside Police for consideration.
> > > > > >
> > > > > > Please note that the details of your new complaint have been
> > > > > > noted under reference : 2007/017332. Please quote this reference when
> > > > > > contacting the IPCC regarding your new complaint.
> > > > > >
> > > > > > Yours sincerely,
> > > > > >
> > > > > > *Sarah Brown*
> > > > > > *Casework Manager*
> > > > > > *Independent Police Complaints Commission (IPCC)*
> > > > > > *90 High Holborn, London WC1V 6BH*
> > > > > > *Phone: 0207 166 3934*
> > > > > > *sarah.brown@ipcc.gsi.gov.uk*
> > > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > ******************************************************************************
> > > > > The information in this email is confidential and may be legally
> > > > > privileged.
> > > > > It is intended solely for the addressee. If you are not the
> > > > > intended recipient
> > > > > please notify the sender and delete this email; any disclosure,
> > > > > copying or
> > > > > distribution of this email is prohibited and may be unlawful. The
> > > > > content of
> > > > > this email represents the views of the individual and not
> > > > > necessarily those
> > > > > of IPCC. IPCC reserves the right to monitor the content of all
> > > > > emails in
> > > > > accordance with lawful business practice.This e-mail has been
> > > > > swept for
> > > > > computer viruses but IPCC does not accept any liability in respect
> > > > > of your
> > > > > receipt of this email.
> > > > >
> > > > > Independent Police Complaints Commission
> > > > > 90 High Holborn
> > > > > London,
> > > > > WC1V 6BH.
> > > > >
> > > > > ******************************************************************************
> > > > >
> > > > >
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> > >
> > >
> > > This email was received from the INTERNET and scanned by the
> > > Government Secure Intranet anti-virus service supplied by Cable&Wireless in
> > > partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) In
> > > case of problems, please call your organisation's IT Helpdesk.
> > > Communications via the GSi may be automatically logged, monitored
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> > > The original of this email was scanned for viruses by the Government
> > > Secure Intranet virus scanning service supplied by Cable&Wireless in
> > > partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> > > leaving the GSi this email was certified virus free.
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> > > and/or recorded for legal purposes.
> > >
> >
> >
> > This email was received from the INTERNET and scanned by the Government
> > Secure Intranet anti-virus service supplied by Cable&Wireless in partnership
> > with MessageLabs. (CCTM Certificate Number 2007/11/0032.) In case of
> > problems, please call your organisation's IT Helpdesk.
> > Communications via the GSi may be automatically logged, monitored and/or
> > recorded for legal purposes.
> >
> > The original of this email was scanned for viruses by the Government
> > Secure Intranet virus scanning service supplied by Cable&Wireless in
> > partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> > leaving the GSi this email was certified virus free.
> > Communications via the GSi may be automatically logged, monitored and/or
> > recorded for legal purposes.
> >
>
>
> This email was received from the INTERNET and scanned by the Government
> Secure Intranet anti-virus service supplied by Cable&Wireless in partnership
> with MessageLabs. (CCTM Certificate Number 2007/11/0032.) In case of
> problems, please call your organisation's IT Helpdesk.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
>
>
>
>
> ******************************************************************************
> The information in this email is confidential and may be legally
> privileged.
> It is intended solely for the addressee. If you are not the intended
> recipient
> please notify the sender and delete this email; any disclosure, copying or
>
> distribution of this email is prohibited and may be unlawful. The content
> of
> this email represents the views of the individual and not necessarily
> those
> of IPCC. IPCC reserves the right to monitor the content of all emails in
> accordance with lawful business practice.This e-mail has been swept for
> computer viruses but IPCC does not accept any liability in respect of your
>
> receipt of this email.
>
> Independent Police Complaints Commission
> 90 High Holborn
> London,
> WC1V 6BH.
>
> ******************************************************************************
>
>
> The original of this email was scanned for viruses by the Government
> Secure Intranet virus scanning service supplied by Cable&Wireless in
> partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> leaving the GSi this email was certified virus free.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
>
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