To: Sarah.Brown@ipcc.gsi.gov.uk Sarah Brown
Date: Wed, 2 Jan 2008 17:41:53 +0000
Subject: Re: IPCC Case Reference 2007/017332
Hi,
thank you very much for your answer!
But shouldn't the ipcc have answered me regarding the letter from the
Merseyside Police Complaints Investigation Bureau, that I sent the ipcc on
5/12?
Yours sincerely,
Erik Ribsskog
On 1/2/08, Sarah Brown
>
> Dear Mr Ribsskog.
>
> Thank you for your email.
>
> I would like to inform you of the following. I am the case work manager
> for a complaint you have made against a female member of police staff at
> Walton Lane Police Station in November 2007. It is not too late for the
> police to consider this complaint, if you would like the police to consider
> this complaint please provide your consent to forward the details of your
> complaint to the Professional Standards Department. Unless you provide
> consent I am unable to assist you further with this matter. I am aware you
> are thinking about this.
>
> With regards to any questions you have about the police complaints
> procedure please feel free to contact me on my telephone number or email
> address as previously provided. If you have any urgent quires please
> contact the telephone number for the department where an available member of
> staff will be able to speak to you, this number is 0845 3 002 002.
> If you prefer to use email and have an urgent query please contact *
> enquiries@ipcc.gsi.gov.uk*
> member of staff will contact you.
>
> Please note that the IPCC will not be able to make decisions on your
> behalf, pass comment about your complaint or make comment about contact you
> have had with the police, this is so that the IPCC can remain independent
> and impartial, as we may have to make decisions about your complaint at a
> later stage.
>
> As I have stated in my previous correspondence any concerns or queries you
> have about the investigation into your complaint should be directed and
> discussed with the Professional Standards Department of the Merseyside
> Police as it is their responsibility to investigate your complaint.
>
> Any further emails you send me I will copy to your file, however I will
> not respond unless you are making a new complaint against police, have a
> question about the complaints procedure or you wish to continue with the
> your complaint (case reference 2007/017332) and you are providing me with
> your consent. This is due to high work volume.
>
> Yours sincerely,
>
>
> *Sarah Brown*
> *Casework Manager*
> *Independent Police Complaints Commission (IPCC)*
> *90 High Holborn, London WC1V 6BH*
> *Phone: 0207 166 3934*
> *sarah.brown@ipcc.gsi.gov.uk*
>
>
> ------------------------------
> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> *Sent:* 02 January 2008 16:50
> *To:* Sarah Brown
> *Subject:* Re: IPCC Case Reference 2007/017332
>
>
> Hi,
>
> like I wrote, I'm going to need a bit of time to think this through.
>
> There is also the issue with the psd wanting an answer before Christmas
> regarding the letter I asked the ipcc about
> in the e-mail from 5/12:
>
> ' found that I had to contact you again, since I haven't heard anything
> from Mr. Gibbs, and in the meantime, I've recieved one letter from the
> Merseyside Police Complaints Investigation Bureau,
> from 03/12 (it also says that they sent a letter on 23/11, but I can't see
> that I have recieved
> that letter).'.
>
> That I sent Joanne Fitzgerald at the ipcc.
>
> It's the letter from the Merseyside Police Complaints Investigation
> Bureau, that I'm also wondering about now,
> since they needed an answer before Christmas.
>
> And I haven't heard anything back from the ipcc regarding this, even I
> sent the e-mail on 5/12.
>
> So now this is to late already, to send a letter or do anything, since the
> police needed a reply before Christmas,
> and the ipcc have yet to get back to me regarding this.
>
> So I was wondering what has been going on regarding this.
>
> Thank you very much in advance for your reply!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On 1/2/08, Sarah Brown
> >
> > Dear Mr Ribsskog,
> >
> > Thank you for your email. I am unable to comment about the different
> > email addresses you have been given by the police as my role is to provide
> > information about the complaints process.
> >
> > Please re read the information I have provided you regarding the
> > complaints process and decide whether you wish to continue with this
> > process. If you do decide to continue please contact me with your consent
> > to forward the details of your complaint to the Professional Standards
> > Department. Please note that without your consent I am unable to assist you
> > further regarding this matter.
> >
> > Yours sincerely,
> >
> >
> > *Sarah Brown*
> > *Casework Manager*
> > *Independent Police Complaints Commission (IPCC)*
> > *90 High Holborn, London WC1V 6BH *
> > *Phone: 0207 166 3934*
> > *sarah.brown@ipcc.gsi.gov.uk*
> >
> >
> > ------------------------------
> > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com ]
> > *Sent:* 02 January 2008 16:22
> > *To:* Sarah Brown
> > *Subject:* Re: IPCC Case Reference 2007/017332
> >
> >
> > Hi,
> >
> > but now it is to late, because the psd department was expecting an
> > answer before Christmas, and I didn't
> > get this email before today.
> >
> > Even if I sent the e-mail about this, right away, after the meeting in
> > November.
> >
> > I would have to think a bit on how I should go forward with this, since
> > I haven't really got any confidence in
> > the department after the last harassment-episode, and the problems with
> > the department having two e-mail
> > addresses.
> >
> > I work as a company researcher now, and if a company has got two
> > different general enquiery email addresses,
> > then it means that something is wrong, and I wouldn't be adding the
> > company for the business-directory, since I
> > would think it was not a proper/thrustworthy company.
> >
> > Then I wouldn't have recomended the company to the customers of the
> > directory, if the company had two different
> > official general enquiery email addresses, there should really just be
> > one.
> >
> > It's like the IPCC should have this e-mail address:
> >
> > *enquiries@ipcc.gsi.gov.uk*
> >
> > and this e-mail address:
> >
> > enquiries.@ipcc.gsi.gov.uk
> >
> > And claiming that both of them were the real, official e-mail address.
> >
> > Then I wouldn't have trusted the ipcc, or recomended them to eg. other
> > people/companies etc.
> >
> > So I need a bit of time to think this through.
> >
> > I'm not so used with dealing with things like this.
> >
> > Hope that this is alright, and thanks in advance for the reply!
> >
> > Yours sincerely,
> >
> > Erik Ribsskog
> >
> >
> >
> >
> > On 1/2/08, Sarah Brown
> > >
> > > Dear Mr Ribbsskog,
> > >
> > > Thank you for contacting the Independent Police Complaints Commission
> > > (IPCC).
> > >
> > > As stated in my previous email to you, with regards to your lose of
> > > confidence in the police investigation into your complaint. Unfortunately
> > > whilst the police are conducting an investigation into your complaint the
> > > IPCC is unable to intervene and is not able to dictate which department
> > > carries out this investigation. You will need to speak to the Professional
> > > Standards Department (PSD) of Merseyside Police to discuss further.
> > >
> > > It is the responsibility of the PSD to resolve your complaint and this
> > > may involve them contacting you to establish further facts and understand
> > > what you would like to happened as a result of making a complaint. If you
> > > do not wish to meet face to face with an officer then you may wish to
> > > consider writing to the department instead. I would suggest that you make
> > > contact with the PSD to advise them of your preferred method of contact.
> > >
> > > It is your decision if you wish to continue with the complaints
> > > process.
> > >
> > > If you would like to proceed with the next stage of your complaint
> > > please provide your consent on the form I sent to your postal address on the
> > > 30 November 2007 or you can send an email . Your consent will allow
> > > me to forward your complaint details to the Professional Standards
> > > Department of the Merseyside Police for their consideration.
> > >
> > > Yours sincerely,
> > >
> > > *Sarah Brown*
> > > *Casework Manager*
> > > *Independent Police Complaints Commission (IPCC)*
> > > *90 High Holborn, London WC1V 6BH *
> > > *Phone: 0207 166 3934*
> > > *sarah.brown@ipcc.gsi.gov.uk *
> > >
> > > ------------------------------
> > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > > *Sent: *23 December 2007 20:09
> > > *To:* Sarah Brown
> > > *Subject:* Fwd: IPCC Case Reference 2007/017332
> > >
> > >
> > > Hi,
> > >
> > > I can't see that I have recieved a reply to this e-mail yet, that's
> > > why I'm trying to send it again.
> > >
> > > Hope that this is alright!
> > >
> > > Yours sincerely,
> > >
> > > Erik Ribsskog
> > >
> > > ---------- Forwarded message ----------
> > > From: Erik Ribsskog <>
> > > Date: Dec 11, 2007 3:47 PM
> > > Subject: Re: IPCC Case Reference 2007/017332
> > > To: Sarah Brown <>
> > >
> > >
> > > Hi,
> > >
> > > thank you very much your answer!
> > >
> > > But the Standards Unit don't even know their own e-mail address.
> > >
> > > And when I go there to discuss the complaint against the Police, then
> > > I'm being harassed.
> > >
> > > I'm not sure if it's right that I should go back to the meetings with
> > > the Police then.
> > >
> > > I think that would like saying that I liked to be harassed, and thats
> > > not what I mean at all.
> > >
> > > Do you understand what I mean now?
> > >
> > > Thank you very much again for your answer!
> > >
> > > Yours sincerely,
> > >
> > > Erik Ribsskog
> > >
> > >
> > > On 12/11/07, Sarah Brown
> > > >
> > > > Dear Mr Ribsskog,
> > > >
> > > > Thank you for your emailed dated 07 December 2007.
> > > >
> > > > Your new complaint will need to be raised separately from your
> > > > current appeal. This is so that if the police are unable to resolve the
> > > > matter to your satisfaction you then have the right of appeal to the
> > > > IPCC.
> > > >
> > > > With regards to your lose of confidence in the police investigation
> > > > into your complaint. Unfortunately whilst the police are conducting an
> > > > investigation into your complaint the IPCC is unable to intervene and is not
> > > > able to dictate which department carries out this investigation. You will
> > > > need to speak to the Professional Standards Department (PSD) of Merseyside
> > > > Police to discuss further.
> > > >
> > > > If you would like to proceed with the next stage of your complaint
> > > > please provide your consent on the form I sent to your postal address on the
> > > > 30 November 2007. Your consent will allow me to forward your complaint
> > > > details to the Professional Standards Department of the Merseyside Police
> > > > for their consideration.
> > > >
> > > > Yours sincerely,
> > > >
> > > > *Sarah Brown*
> > > > *Casework Manager*
> > > > *Independent Police Complaints Commission (IPCC)*
> > > > *90 High Holborn, London WC1V 6BH *
> > > > *Phone: 0207 166 3934*
> > > > *sarah.brown@ipcc.gsi.gov.uk *
> > > >
> > > > ------------------------------
> > > > *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> > > > *Sent: *07 December 2007 16:14
> > > > *To:* Sarah Brown
> > > > *Subject:* TRIM: Re: IPCC Case Reference 2007/017332
> > > >
> > > >
> > > > Hi,
> > > >
> > > > thank you very much for your answer!
> > > >
> > > > I'm not sure if you think that this case should be dealt with
> > > > together with the other compalaint and appeal-case (see the last e-mail I
> > > > sent your collegue).
> > > >
> > > > And I was also enquiering, in connection with the e-mail I sent some
> > > > weeks ago, were I explained that I seem to have lost a bit
> > > > of confidence with the police department conducting the
> > > > investigation, so I was wondering if you think that it would maybe be
> > > > possible for another department to handle the complaint and appeal,
> > > > like I've enquiered about earler.
> > > >
> > > > And I havn't recieved an answer to this enquiery.
> > > >
> > > > And I was wondering if I maybe should have had receved such an
> > > > answer, because, now I'm not sure how to reply to the
> > > > Merseyside Police, regarding the letter that I sent a scanned copy
> > > > of, with the e-mail to your collegue.
> > > >
> > > > So I was wondering who I should contact, if I was wondering how to
> > > > go forward with this.
> > > >
> > > > Hope that this is alright, and thanks in advance for the help!
> > > >
> > > > Yours sincerely,
> > > >
> > > > Erik Ribsskog
> > > >
> > > >
> > > > On 12/7/07, Sarah Brown
> > > > >
> > > > > Dear Mr Ribsskog,
> > > > >
> > > > > Thank you for contacting the Independent Police Complaints
> > > > > Commission (IPCC). Miss Joanne Fitzgerald has asked me to reply to your
> > > > > email regarding your new complaint. If I could inform you that Miss
> > > > > Fitzgerald no longer works within the casework department of the Commission
> > > > > and so will no longer have involvement in the handling of your complaints.
> > > > >
> > > > > I am the Casework Manager for your new complaint surrounding
> > > > > issues you raised about a female front desk staff member at the Walton Lane
> > > > > Police Station. If you would like to continue with the next stage of the
> > > > > complaints process please provide your consent on the form that I sent you
> > > > > on the 30 November 2007. Once your consent has been received I will forward
> > > > > your complaint details to the Professional Standards Department of the
> > > > > Merseyside Police for consideration.
> > > > >
> > > > > Please note that the details of your new complaint have been noted
> > > > > under reference : 2007/017332. Please quote this reference when contacting
> > > > > the IPCC regarding your new complaint.
> > > > >
> > > > > Yours sincerely,
> > > > >
> > > > > *Sarah Brown*
> > > > > *Casework Manager*
> > > > > *Independent Police Complaints Commission (IPCC)*
> > > > > *90 High Holborn, London WC1V 6BH*
> > > > > *Phone: 0207 166 3934*
> > > > > *sarah.brown@ipcc.gsi.gov.uk*
> > > > >
> > > >
> > > >
> > > >
> > > >
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> > This email was received from the INTERNET and scanned by the Government
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>
> This email was received from the INTERNET and scanned by the Government
> Secure Intranet anti-virus service supplied by Cable&Wireless in partnership
> with MessageLabs. (CCTM Certificate Number 2007/11/0032.) In case of
> problems, please call your organisation's IT Helpdesk.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
>
> The original of this email was scanned for viruses by the Government
> Secure Intranet virus scanning service supplied by Cable&Wireless in
> partnership with MessageLabs. (CCTM Certificate Number 2007/11/0032.) On
> leaving the GSi this email was certified virus free.
> Communications via the GSi may be automatically logged, monitored and/or
> recorded for legal purposes.
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