Thursday 28 August 2008

E-mail to Lufthansa.







Google Mail - Your email dated 27 August 2008 / feedback number 20627974





















Google Mail





Erik Ribsskog

<eribsskog@gmail.com>








Your email dated 27 August 2008 / feedback number 20627974




















Erik Ribsskog

<eribsskog@gmail.com>







Thu, Aug 28, 2008 at 11:33 AM









To:

"Feedback.Germany@dlh.de" <Feedback.Germany@dlh.de>













Hi,


 


this wasn't really what I was asking about.


 


I think there must have been a misunderstanding of some kind.



I just wanted to please escalate the complaint.


 


Yours sincerely,



Erik Ribsskog

 


On 8/28/08, Feedback.Germany@dlh.de <Feedback.Germany@dlh.de> wrote:







Dear Mr Ribsskog



 



Thank you for your reply to our email from 27 August 2008.



We learned with regret that the contents of our writing did not find your consent.



Let us enlighten anew that the occurrence itself and the reasons for the respective proceeding is no longer replicable at this point of time.



Certainly, as a travelling guest you can expect to receive required forms regarding the entry into the country of destination on board your flight and we wish to affirm that these documents are usually distributed by our staff. Nonetheless, please understand that we regard it as the passenger's own responsibility to personally see that he is informed about requisite travel related documents and does have those on hand when travel commences. We once again ask you for your appreciation of our standpoint in this matter.   



Dear Mr Ribsskog, we anyhow thank you for directing our attention to this important issue because it will help to ascertain a smooth travel for our guests. 



We truly remain committed to maintaining your trust and confidence in our services and would be pleased if you regard us as a reliable partner in future.



 



Yours sincerely



Petra Zimdars  



Deutsche Lufthansa AG
Customer Relations
33322 Gütersloh



Fax: 01805/838005



Sitz der Gesellschaft/Corporate Headquarters:
Deutsche Lufthansa Aktiengesellschaft, Köln
Registereintragung/Registration:


Amtsgericht Köln HR B 2168

Vorsitzender des Aufsichtsrats/
Chairman of the Supervisory Board:
Dipl.-Ing.
Dr.-Ing. E.h. Jürgen Weber



Vorstand/Executive Board:
Wolfgang Mayrhuber (Vorsitzender/Chairman)
Stephan Gemkow
Stefan Lauer



 



 

















No comments:

Blog Archive

About Me

My photo
Overhørte på Rimi Bjørndal, (jeg jobbet som butikksjef/leder i ti år, i mange forskjellige butikker), i 2003, at jeg var forfulgt av 'mafian', mm. Har etter dette ikke fått rettighetene mine, i mange saker. Blogger derfor om problemer med å få rettigheter, mm. Mine memoarer, (Min Bok 1-10), kan også finnes på johncons-blogg, (se: 'Etiketter'). Jeg blogger også om slektsforskning, (etter at min danskfødte mormor, som var etter adelige/kongelige, døde i 2009). Har også vært såvidt innom Høyre/Unge Høyre, i sin tid. Har også studert informasjonsbehandling/IT/Computing, (på NHI, HiO IU og University of Sunderland). Har også bakgrunn fra handel og kontor, (grunnkurs, økonomi med markedsføring og data). Er/var også i Heimevernet, (etter at jeg ble overført dit, etter førstegangstjeneste i infanteriet, (og en rep-øvelse i mob-hæren), i forbindelse med omorganiseringer, i Forsvaret, etter den kalde krigen). Blir også utsatt for mye nettmobbing, mm. johncons-blogg, (og mine memoarer og nettbutikk), er kjent fra TV-programmet Tweet4Tweet, i 2012, (selv om jeg måtte klage, for programmet var veldig useriøst/nedlatende, mm.).