From: st3york@lgo.org.uk st3 york
To: eribsskog@gmail.com Erik Ribsskog
Date: Tue, 18 Dec 2007 13:53:46 +0000
Subject: RE: 07/C/06289/RA

Dear Mr Ribskogg

Thank you for your email which I will pass directly to Mrs Agnew, the
Assistant Ombudsman. As Mrs Agnew is on annual leave until 10 January
and there will be a delay in our response to you for which we apologise.

Yours sincerely,


Debbie Hilton
PA to Rosemary Agnew
Commission for Local Administration in England
Tel: 01904 380201
Website: www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.



-----Original Message-----
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 14 December 2007 17:27
To: st3 york
Subject: Re: 07/C/06289/RA

Hi,

well I've been waiting for the LGO to contact me back, like the letter
from 18/9 says.

I'm not satisfied with the Councils action, since they aren't even
dealing with the right complaint.

The LGO can't expect me to exhaust the complaint-procedure regarding a
complaint that I haven't sent.

The LGO should have contacted me back in November, since they write this
in the letter from 18/9.

So this is something I want to complain about.

Because I'm not satisfied with the Council, since they aren't dealing
with the right complaint and don't want
to deal with the process in writing.

I'm not going to meet with the Council to discuss another complaint.

And I want the discussion to be in writing, like I've told the LGO in
e-mails.

I think that if the LGO write in the letter from 18/9, that they are
going to contact me back in November,
then they should do this, and not make up excuses later on.

This is at how I see it, so I am not content with eighter the Council or
the LGO's dealings with this, so I'm
wondering a bit on how I should go forward then.

Thank you very much for your answer in advance!

Yours sincerely,

Erik Ribsskog




On 12/14/07, st3 york wrote:
Thank you for your email.

As you are aware from Mrs Agnew's previous letters to you your complaint
should be exhausted with the Council before referring it back to our
office.

The Council informs us that it offered you a meeting with Mr Kneale on
Monday 24 September and if it did not hear back from you the Council
would assume that the matter was closed.

If you still wish to pursue this further you should contact the Council
explaining why you did not respond to its offer of a meeting. Mrs
Agnew has asked me to repeat to you that we would expect you to engage
with the Council on this matter.

We will not contact you further - however can if you wish contact us
once your complaint has been exhausted by the Council if you remain
dissatisfied.

Yours sincerely


Debbie Hilton
PA to Rosemary Agnew
Commission for Local Administration in England
Tel: 01904 380201
Website: www.lgo.org.uk

NOTICE - This message contains information intended only for the use of
the addressee named above. If you have received this message in error
please advise us at once and do not make any use of the information.



-----Original Message-----
From: Erik Ribsskog [mailto: eribsskog@gmail.com]
Sent: 12 December 2007 14:57
To: st3 york
Subject: Ref: 07/C/06289/RA

Hi,

I'm refering to your letter of 18/9, where you are writing that the LGO
is going to contact me back in
November, regarding if I'm satisfied with the Councils actions,
regarding the complaint I sent you in
August (5/8).

I haven't heard anything from you, so I thought I'd send an update.

The problem is that the Council don't want to deal with this in writing.

I think that, since I complained in writing, then I, since I started the
correspondence, can say that
I please want this do be dealt with in writing.

But the Council doesn't want to deal with it in writing, so the process
isn't getting anywhere.

So I was wondering why you haven't contacted me back in November, like
you write in the letter
from 18/9, that you were going to do.

So this is just a reminder regarding this.

Hope that this is alright!

Yours sincerely,

Erik Ribsskog